DOMESTIC VIOLENCE CASE MANAGER I

Performs case management of all domestic violence shelter clients and actively promotes public awareness of domestic violence in the County. Essential Functions are as follows: Case Management of clientele; Public Speaking; Crisis Management; Intake processing; Outreach & Prevention; Back-up on-call & Group/Class-Facilitation.
 

TYPICAL TASKS

· Maintain a daily log;

· Perform domestic violence hotline and domestic violence crisis back-up on-call if assigned;

· Information and Referral for domestic violence clients and callers for services to community;

· Individual Safety Plan development with domestic violence victims;

· Crisis intervention and intakes of domestic violence clients;

· Domestic Violence Crisis assistance off-site such as: ER, Magistrates office, other professional agencies, schools, churches, etc.;

· Emergency transportation of domestic violence clients;

· Danger Assessment/Lethality Assessment/Reproductive Coercion of domestic violence clients;

· Goal development with shelter program clients and complete case management of all domestic violence clients;

· Maintain all domestic violence client files and proper documentation;

· Enter domestic violence client stat data information on the proper VAdata forms on VAdata website;

· Conducts exit Interviews with domestic violence clients;

· Group/Class facilitation for Adults and Children;

· Actively promotes public awareness of FRC domestic violence services thru Public Speaking;

· Educate domestic violence clients of the dynamics and effects of domestic violence on children;

· Maintains confidentiality of clients according to the law;

· Seeks ongoing professional development;

· Other duties as assigned

ESSENTIAL KNOWLEDGES, SKILLS AND ABILITIES

Thorough knowledge of: the dynamics and effects of domestic violence and child abuse/neglect on a child/children and effective treatment methods. Ability to handle confidential information in a proper manner; ability to comprehend complex needs of clients and thus develop or locate resources to meet these needs; ability to develop and administer programs as requested by Director; ability to interpret and implement agency policies and procedures; ability to deal effectively and courteously with the public, as well as shelter clientele; ability to communicate effectively, both orally and in writing; thorough knowledge of

modern office practices, procedures, equipment and clerical techniques; ability to perform research and prepare reports; and ability to organize and perform work independently.

TRAINING, EDUCATION AND EXPERIENCE

Any combination of education and/or experience equivalent to graduation from a four year accredited college or university in a field relating to counseling, social work, psychology, domestic violence, community organization, education or childhood development

SPECIAL REQUIREMENTS AND RELATED OBLIGATIONS

The successful applicant will possess and maintain a valid Virginia Motor Vehicle Operator’s License. Note: Applicant must have and maintain a driving record acceptable to Franklin County and its insurance carrier(s). The understanding that this position is Grant funded and future employment is subject to grant monies awarded. Candidate must be able to work rotating shift with varying hours.

PHYSICAL DEMANDS

Include driving and/or riding in a vehicle at least 2 times per week, from 15 minutes to 5 hours time spans.

WORK ENVIRONMENT

The main work environment will be in an office setting or space comparable to. Travel will occur at least two times per week for outreach, indoor meetings, emergency transportation of clients, and to participate in training.